World-class skills, technology and infrastructure

World-class skills, technology and infrastructure

  • Fully GDPR compliant and ICO accredited
  • Uninterrupted service delivery
  • Access to world-class analytical and technology experts
  • Substantial ongoing investment in soft skills training

Significant cost savings 

Proven track record

  • 3 decades of experience in building and nurturing our own customer base of 700 000 customers
  • Deep understanding of how to build and maintain a brand
  • 30 years of IP in acquiring, onboarding, journeying, retaining and caring for customers end-to-end

Significant cost savings 

Values-based business

  • We are dedicated to improving the lives of our people, community, customers, and strategic partners
  • At the core of our approach is a win-win philosophy: we believe that our success is intrinsically linked to the success of our partners
  • We integrate our values into hiring, training, and performance evaluation processes.

Significant cost savings 

Internationally
award-winning location

  • Voted the second most attractive BPO location in 2020, 2021 and 2022 (McKinsey)
  • Awarded most favourable global offshore location in 2021 and 2022 (Ryan Strategic Advisory)
  • An attractive exchange rate – reducing costs by up to 50%
  • Government subsidies supporting the BPO industry
  • Favourable time zones

Our partners

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Shifting Lives

Shifting
Lives

Join us in doing
business better

Founded in 2008, The Unlimited Child has received more than £5 million towards operational funding from The Unlimited International. And whilst best practice in South Africa is to invest 1% of net profit into CSI, we continue to invest 3% of our net profit to scale the number of lives we shift in our country and beyond.

  • More than 2.1 million children made school-ready
  • Over 5300 ECD centres developed and supported
  • Over 11 000 caregivers trained and employed
  • Operating in 3 African countries (South Africa, Zimbabwe and Lesotho)

When you do business with us,
your impact is direct!

 

Find out more on how
you can make a difference.

Change a life now