Partnering with
a company who could…

Take your customer experience to the next level

Take your customer
experience to the
next level

Reduce your costs by up to 50%

Reduce your costs
by up to 50%

Double your sales

Increase
your sales

Shift lives and make a difference

Shift lives and
make a difference

We Are That Company

We
are that
company

Based in Durban, one of Africa’s most promising emerging markets, The Unlimited is a South African business with global reach. With more than 30 years of experience in providing customised BPO services, we have over 1500 agents strategically located across 14 sites.

We have a strong focus on the international BPO market and a proven track record of delivering quality service. Our skilled agents, together with our investment in world-class technology, our ability to scale quickly and the attractive exchange rate, have made us a provider of choice within a number of markets.

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Our
service
to you

Sales Icon

CX LIFECYCLE MANAGEMENT

  • Inbound & Outbound Sales
  • Upgrades and Cross-sell
  • Contract Renewals
  • B2B & B2C Appointment Setting
  • B2B & B2C Lead Generation
  • Retentions
  • Customer Service
Customer Journeys Icon

OMNI CHANNEL SOLUTIONS

  • Social Media
  • WhatsApp
  • Sms
  • Email
  • Chat
  • Voice
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Our Results Our Results

Our
results

speak for
themselves

Every year, we
successfully deliver…

Over 600K new sales
100k winbacks (successfully winning back the trust of previous customers)
More than 2.5 million customer conversations
1 million appointments and warm leads generated
Up to 1 million inbound customer care calls

Our Partners

Our
partners

The partners we trust
and those who trust us

Our partnerships all work on a win-win philosophy. This means that, in order for us to win, our partners must win first. We equally hold the belief that relationships are the foundation on which all business is built, and we’re incredibly proud to have held a number of these for many years.

Why Choose South Africa

Why
choose
The Unlimited

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Based in South Africa, The Unlimited is a financial services provider and BPO operator with a global reach. Over the past 30 years, we’ve built a company and brand unlike any other. With a 100-year vision, we’re a business that is led by values, driven by a massive transformative purpose, and fuelled by leadership.

  1. Access to world-class skills,
    technology and infrastructure
  2. Proven track record
  3. Values-based business
  4. Internationally award-winning
    BPO location
Shifting Lives

Shifting
Lives

Join us in doing
business better

Founded in 2008, The Unlimited Child has received more than £5 million towards operational funding from The Unlimited International. And whilst best practice in South Africa is to invest 1% of net profit into CSI, we continue to invest 3% of our net profit to scale the number of lives we shift in our country and beyond.

  • More than 2.1 million children made school-ready
  • Over 5300 ECD centres developed and supported
  • Over 11 000 caregivers trained and employed
  • Operating in 3 African countries (South Africa, Zimbabwe and Lesotho)

When you do business with us,
your impact is direct!

 

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Let’s do
Business

To arrange a meeting, get in touch.
We’re ready to do business!

Mail partner@theunlimitedinternational.com

Quadrant 4, 21 Zenith Dr, Umhlanga Ridge, uMhlanga, 4319

Contact us